Terms of Service

01The Services

Superbloo is an AI-powered marketing suite that lets you generate, remix, and manage marketing content — including images, videos, ad creative, UGC, scripts, and captions — through a visual node-based canvas editor. The Services rely on third-party foundation models, infrastructure, and integrations described in our Privacy Policy.

We continuously evolve the Services. We may add, modify, or discontinue features at any time. Material changes that adversely affect paying customers will be communicated in advance.

02Accounts & eligibility

• You must be at least 16 years old (or the age of digital consent in your country, whichever is higher) to use Superbloo.
• You are responsible for keeping your login credentials secure and for all activity that occurs under your account.
• You may not share account access with anyone outside your workspace, and you may not access the Services using credentials you are not authorized to use.
• If you use Superbloo on behalf of an organization, the organization’s designated administrators may add, suspend, export, or remove your workspace data.

03Plans, billing, and credits

3.1 Subscriptions

Paid plans renew automatically at the end of each billing cycle until cancelled. Fees are quoted in U.S. dollars unless otherwise stated and are exclusive of applicable taxes, which you are responsible for. We may change pricing on prospective renewals with at least 30 days’ notice.

3.2 Generation credits

Certain features consume generation credits or usage units. Unused credits expire at the end of the billing cycle in which they were granted unless your plan explicitly says otherwise. Credits have no cash value and are non-refundable except where required by law.

3.3 Refunds and cancellation

You can cancel your subscription at any time from your billing settings. Cancellation stops future renewals but does not entitle you to a refund for the current billing period unless required by law or expressly stated in a separate written order form.

3.4 Failed payments

If a payment fails, we may suspend access to paid features until the balance is resolved. Repeated failures may result in downgrade or termination of the account.

3.5 What happens when a subscription ends

When a subscription ends for any reason — you cancel, a renewal payment fails, or the term expires — the workspace becomes read-only. You keep full access to view and download your projects and media, but generation, rendering, uploading and agent features stop until the subscription is reinstated.

This read-only period lasts 30 days. Resubscribing at any point during it restores the workspace exactly as it was; nothing is removed while it is open. We will notify you by email when the period begins and again before it ends, and you can export your content at any time from your account settings.

If the subscription is not reinstated within that period, we may permanently delete the uploaded and generated media held in that workspace’s object storage. Your account, workspace and project structure are retained — those projects will no longer contain media. Media deletion is irreversible. Media belonging to a workspace with an active subscription is never deleted under this clause, however much storage it uses or however long it has been idle. See the Privacy Policy for how retention and backups are handled.

04Customer Content

4.1 Ownership

As between you and Superbloo, you retain all rights, title, and interest in and to the briefs, prompts, source assets, brand materials, and any outputs generated for you (collectively, “Customer Content”). Superbloo claims no ownership over Customer Content and places no additional restriction on your personal or commercial use of it, including use in paid advertising. This does not grant you rights in third-party material, override applicable law, or supersede terms imposed by a model provider that produced a given output.

4.2 License to Superbloo

You grant Superbloo a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, display, and otherwise use Customer Content solely as necessary to provide and improve the Services for you, to comply with the law, and to enforce these Terms.

4.3 Outputs & their limitations

AI-generated outputs are probabilistic. Outputs may resemble content produced for other users, may be factually inaccurate, and may not be eligible for copyright protection in every jurisdiction. You are solely responsible for reviewing outputs before publishing them and for ensuring your use of an output complies with applicable laws, third-party rights, advertising standards, AI-disclosure rules, and platform terms (TikTok, Meta, YouTube, etc.).

4.4 Your responsibilities

You represent and warrant that (a) you have all rights necessary to upload your Customer Content; (b) your Customer Content does not infringe any third-party intellectual property, publicity, privacy, or contractual right; and (c) your use of the Services complies with our Acceptable Use Policy and all applicable laws.

05Acceptable use

You must follow our Acceptable Use Policy. In particular, you must not use Superbloo to generate non-consensual intimate imagery, content sexualizing minors, hateful or harassing content targeted at protected groups, election disinformation, deceptive impersonations, malware, or any content that violates a third party’s rights. We may suspend or terminate accounts that violate the AUP, with or without notice.

06Third-party services & models

The Services route requests to third-party model providers (for example, OpenAI, Anthropic, Google, fal, Replicate, ElevenLabs, Black Forest Labs) and to optional integrations you connect (e.g. TikTok, Meta, Shopify, Google Drive). Your use of those third-party services is also subject to their own terms and usage policies, which are flowed down to you through these Terms. We are not responsible for the availability or behavior of third-party services.

07Intellectual property

The Services, including all software, design, documentation, model prompts and chains we author, templates we ship by default, and the Superbloo name and logo, are owned by Superbloo and protected by intellectual-property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights. You may not copy, modify, reverse engineer, decompile, or create derivative works of the Services, except to the extent that applicable law expressly permits despite this restriction.

7.1 Feedback

If you send us feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without obligation to you.

08Suspension & termination

You can stop using the Services at any time. We may suspend or terminate your access if (a) you breach these Terms or the Acceptable Use Policy; (b) we are required to do so by law or legal process; (c) continued provision creates a material risk for Superbloo, other users, or third parties; or (d) your account remains delinquent. Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive termination will survive.

09Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy of outputs, and uninterrupted availability. We do not warrant that any AI-generated output is accurate, lawful, original, free of bias, or suitable for any particular use.

10Limitation of liability

To the maximum extent permitted by law, Superbloo and its officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising from or related to your use of the Services. Our aggregate liability for any claim arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amounts you paid us for the Services in the twelve months preceding the event giving rise to the claim, or (b) U.S. $100.

11Indemnification

You will defend, indemnify, and hold harmless Superbloo from any third-party claim arising out of (a) your Customer Content, (b) your use of the Services in violation of these Terms or applicable law, or (c) your publication or distribution of AI-generated outputs.

12Governing law & disputes

These Terms are governed by the laws of the State of California, excluding its conflict-of-law rules. Any dispute that the parties cannot resolve informally will be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts. If you are a consumer resident in the EU, UK, or Switzerland, nothing in this section deprives you of the protections of the mandatory laws of your country of residence.

13Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you in advance by email or via an in-product notice. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Terms.

14Miscellaneous

These Terms, together with our Privacy Policy, Acceptable Use Policy, and any order form or DPA you sign with us, constitute the entire agreement between you and Superbloo regarding the Services. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

15Contact

For questions about these Terms, contact us at: